Effective Date: 1st June, 2023
At SW2U Online Casino Malaysia, we are committed to protecting your privacy and safeguarding your personal information. This Privacy Policy outlines how we collect, use, disclose, and protect the information you provide to us when using our website and services. By accessing or using SW2U Online Casino Malaysia, you agree to the terms of this Privacy Policy.
When you use our website and services, we may collect certain information from you, including:
Personal Information
This includes your name, email address, contact number, and other identifying information you voluntarily provide to us during the registration process or while using our services.
Financial Information
To facilitate transactions, we may collect financial information such as your payment card details or banking information. We use secure encryption technology to protect this information and ensure secure transactions.
Technical Information
We may collect technical information about your device, browsing history, IP address, and usage patterns to enhance your experience and improve our services. This information is collected using cookies and similar tracking technologies.
Communications
We may collect information related to your communications with us, such as emails, chat logs, or customer support inquiries, to address your inquiries, provide support, and improve our services.
We use the information collected from you for various purposes, including:
Providing Services
To create and maintain your account, process your transactions, and provide you with access to our games and services.
Personalization
To personalise your experience by offering tailored content, promotions, and recommendations based on your preferences and usage patterns.
Communication
To communicate with you regarding your account, promotions, updates, and important announcements related to SW2U Online Casino Malaysia.
Improving our Services
To analyse usage patterns, gather feedback, conduct research, and make improvements to our website, games, and services.
Compliance and Security
To comply with legal and regulatory obligations, prevent fraud, enforce our terms of service, and protect the rights, safety, and security of our users and SW2U Online Casino Malaysia.
We may share your information with third parties under the following circumstances:
Service Providers
We may engage trusted third-party service providers to assist us in delivering our services, including payment processors, customer support providers, marketing agencies, and data analytics companies. These service providers are contractually obligated to protect your information and use it solely for the purposes specified by us.
Legal Requirements
We may disclose your information if required to do so by law, court order, or legal process, or if we believe that such disclosure is necessary to protect our rights, comply with legal obligations, or respond to a government request.
Business Transfers
In the event of a merger, acquisition, or sale of assets, your information may be transferred to the acquiring entity as part of the transaction. We will ensure that the receiving party respects the terms of this Privacy Policy.
Consent
We may share your information with third parties if you provide your consent for such sharing.
We take appropriate technical and organisational measures to safeguard your personal information and protect it against unauthorised access, alteration, disclosure, or destruction. We use industry-standard security protocols and encryption technologies to ensure the confidentiality and integrity of your data.
However, please note that no data transmission over the internet or electronic storage system is completely secure. While we strive to protect your information, we cannot guarantee its absolute security.
We take appropriate technical and organisational measures to safeguard your personal information and protect it against unauthorised access, alteration, disclosure, or destruction. We use industry-standard security protocols and encryption technologies to ensure the confidentiality and integrity of your data.
However, please note that no data transmission over the internet or electronic storage system is completely secure. While we strive to protect your information, we cannot guarantee its absolute security.
You have certain rights regarding your personal information, including:
Access
You have the right to request access to the personal information we hold about you and receive a copy of that information, subject to legal limitations.
Correction
You have the right to request the correction of any inaccurate or incomplete personal information we hold about you.
Deletion
You have the right to request the deletion of your personal information under certain circumstances, such as when it is no longer necessary for the purposes for which it was collected or when you withdraw your consent.
Withdrawal of Consent
If you have provided your consent for the processing of your personal information, you have the right to withdraw your consent at any time. This will not affect the lawfulness of processing based on consent before its withdrawal.
Data Portability
You have the right to receive your personal information in a structured, commonly used, and machine-readable format and have the right to transmit that information to another data controller where technically feasible.
Objection
You have the right to object to the processing of your personal information based on legitimate interests or for direct marketing purposes.
To exercise your rights or make a request regarding your personal information, please contact us using the information provided in the “Contact Us” section below. We will respond to your request in accordance with applicable data protection laws.
We retain your personal information only for as long as necessary to fulfil the purposes for which it was collected, including legal, accounting, or reporting requirements. When determining the appropriate retention period, we consider the nature and sensitivity of the information, the potential risk of harm from unauthorised use or disclosure, and applicable legal requirements.
Our website may contain links to third-party websites or services that are not owned or controlled by SW2U Online Casino Malaysia. This Privacy Policy does not apply to those third-party websites or services. We encourage you to review the privacy policies of those third parties before providing any personal information or using their services.
We may update this Privacy Policy from time to time to reflect changes in our practices or legal obligations. We will notify you of any material changes by posting the updated Privacy Policy on our website or by other means of communication. We encourage you to review this Privacy Policy periodically for the latest information on our privacy practices.
If you have any questions, concerns, or requests regarding this Privacy Policy or the processing of your personal information, please click here to contact us.
We take privacy seriously and are committed to addressing any issues or inquiries promptly and efficiently.
Thank you for choosing SW2U Online Casino Malaysia. Your privacy and trust are of utmost importance to us.
